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How We Work-Office Management

Posted By Administration, Thursday, September 7, 2017
Updated: Thursday, September 7, 2017

The New York SDA Chapter held a lunchtime Round Table in July titled "How We Work - Office Management”. This was the first in a series of round tables on the types of roles our members hold in their firms.  After the event, I put together some thoughts to summarize our discussions. It is obvious that all of us, whether in a large or small firm, face similar changes in office management! Here are a few of takeaways:

  • Be firm! No process will ever be perfect. Let's face it. However, protocol is what sets the rules, keeps the order and avoids even more chaos.
  • Be in the know! - Know your 'client'. What are their needs? Current and anticipated? What can you do to meet those needs? Do you have the right processes in place?
  • Evaluate! Evaluate! Evaluate! - Continue to reevaluate your processes and protocol. Even the slightest change in the amount of staff, office space, IT configuration, can make a huge difference for the better or the worse. Always ask yourself: does what I have in place in now work? How can the process be improved?
  • Teamwork! - You can't do this on your own. And this is a good thing. Involve your team as well as other departments like Office Services, Administration, IT, and especially management. You need their backing no matter what you want to put in place.

I'm sure there are many more, so please share in the comment box below some of your office management takeaways.  


Ellie Tsakonas, CDFA, A.M.ASCE, currently serves as President of the NY SDA Chapter,

and is the International Operations Manager / Administrative Supervisor at LANGAN, in NY

Tags:  Office Management  SDA  Society for Design Administration 

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