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From Chapter Champion to Industry Influencer: Jacqueline Coté Earns SDA Denver’s Star Award

Posted By SDA National, Tuesday, August 12, 2025
Updated: Tuesday, August 12, 2025

From Chapter Champion to Industry Influencer: Jacqueline Coté Earns SDA Denver’s Star Award

When a leader combines operational precision with a passion for community, the results can reshape both a firm’s culture and a professional network. Since joining the SDA in January 2021, Jacqueline Coté has elevated the Denver Chapter through her unwavering dedication and thoughtful leadership. Now, her exceptional service has been honored nationally: Jacqueline, Associate Principal and Office Manager at Architectural Workshop, is a 2025 recipient of the prestigious SDA Star Award.

This award not only celebrates Jacqueline’s contributions to the SDA but also recognizes how her energy and commitment have strengthened the administrative core of AEC practices in her region and beyond.

Honoring Excellence in Service and Leadership

The Star Award recognizes individuals who exemplify outstanding service to their local chapter and to the Society as a whole. It is one of SDA’s highest honors, celebrating members who go above and beyond in areas such as event planning, publications, recruitment, and organizational leadership.

In Jacqueline’s case, her creative and consistent outreach as Membership Chair—ranging from recruitment campaigns to personal touches like birthday recognition—has not only grown the Denver Chapter but also deepened its sense of connection. Her efforts reflect the very spirit of the Star Award: a commitment to community, collaboration, and continual growth.

A Career Built on Operational Excellence

Jacqueline’s path in the AEC industry is rooted in a rare combination of business acumen and team-focused leadership. At Architectural Workshop, she oversees the operational backbone of the firm, bringing structure and efficiency to the creative process. Her background in economics and sociology, earned at the University of North Carolina at Greensboro, informs her holistic understanding of organizational behavior—skills she deploys daily to support a thriving, collaborative studio environment.

Since joining SDA, Jacqueline has continued to invest in her professional development. She is a Certified Design Firm Administrator (CDFA) and part of the inaugural class to earn the Certificate in Design Firm Operations (CDFO), both of which reflect her deep expertise in the AEC business landscape.

Elevating the Industry—One Connection at a Time

Beyond the walls of her firm, Jacqueline’s impact resonates across the AEC industry. Through SDA, she fosters meaningful connections among peers, championing the value of professional development and shared knowledge. Her enthusiasm at the chapter level has inspired other members to get involved, demonstrating how strong leadership at the grassroots level can ripple across an entire organization.

As SDA continues to champion the business professionals who keep AEC firms running smoothly, Jacqueline’s journey reminds us of the power of service-minded leadership. Her story is proof that operational excellence and people-first values are not mutually exclusive—they are, in fact, the formula for long-term impact.

Celebrating a Star in Our Ranks

Jacqueline Coté’s recognition with the Star Award shines a light on the kind of leadership that sustains and elevates SDA. Her efforts have strengthened the Denver Chapter, enriched the national community, and demonstrated the tangible value of SDA membership.

SDA is proud to count Jacqueline among its most dedicated members, and we look forward to seeing how her leadership continues to inspire and influence others across the AEC industry.

Tags:  AEC Leadership  Certificate in Design Firm Operations  Certified Design Firm Administrator  Design Firm Operations  SDA Denver  SDA National  SDA Professional  SDA Star Award  Women in AEC 

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Harnessing Knowledge for Success: My Journey at EDS25 - Jayne Nieman, CDFO

Posted By SDA National, Friday, August 8, 2025
Updated: Friday, August 8, 2025

 

 

 

Thanks to the generous support of the PPC Grant, I had the incredible opportunity to attend EDSymposium25 in Lexington, KY—a conference that not only expanded my professional knowledge but also deeply enriched my personal and career journey.

A Warm Welcome: Horses, Bourbon, and Friendships

Before the conference officially began, I joined the pre-conference bus tour, which was a great way to experience the local culture – we toured Keeneland race track, Mill Ridge horse farm, and tasted bourbon in The Kentucky Castle! It set the tone for the days ahead - full of learning and laughter.

Reuniting with friends and colleagues from across the country is always one of the most rewarding aspects of the national conferences. Having candid conversations about our work, challenges, and aspirations reminds me of the strength and support within the SDA community. It was a powerful affirmation of why we do what we do.

Critical Thinking: A Career Safety Net

Carla Howard’s workshop on Critical Thinking was a game-changer. I walked away with a practical skill stack that included:

  • Draw connections when analyzing data.
  • Listen intently to understand, not just respond.
  • Offer concise, actionable solutions - no more than three, with a focus on simplicity.
  • Measure success and pivot when necessary.

I look forward to using these tools to approach problems more strategically and communicate more effectively.

Raising My AI IQ

Kristin Kautz’s session, “R(AI)sing Your AI IQ,” introduced practical tools like ChatGPT, Perplexity, and HighlightAI. I now understand:

  • The difference between automation and intelligent agents.
  • How to evaluate AI tools for security (e.g., SOC-2 compliance).
  • Ways to integrate AI into daily workflows - from summarizing data to planning travel.

This session gave me the confidence to further experiment with AI in my own work, and I’ve already started identifying tasks that can be automated or enhanced.

Courageous Conversations: Leading with Clarity

The keynote on Courageous Conversations was both inspiring and practical. I learned how to approach difficult conversations with empathy, clarity, and confidence using a structured framework:

  1. Preparing candidly.
  2. Choosing a positive mindset.
  3. Embracing vulnerability.
  4. Keeping messages simple and clear.
  5. Inviting collaboration.
  6. Defining next steps.

I look forward to using the framework in my next courageous conversation.

Building a Business That Works

Bryon McCartney’s session, “How to Grow Your Firm,” used the metaphor of an airplane to explain business structure. I gained insights into:

  • Aligning leadership, marketing, and sales for maximum impact.
  • Clarifying messaging using the StoryBrand framework.
  • Managing cash flow through a five-account system.

These lessons are directly applicable to my role in as an office manager and have inspired new strategies for streamlining our firm’s internal processes.

Business, Benefits, and Beyond

Other standout sessions included:

  • AI in Design and Construction: I learned how to implement AI responsibly and the importance of staying with the innovation curve.
  • Keynote Lunch What Makes Equine Architecture & Planning Unique? with local architect, Joe Martinolich, was fascinating!  
  • Designing a Better Future with Mike Rankin, which explored aligning employee benefits with financial wellness.
  • Ten Commandments of Professional Liability with Timothy Shumrick provided additional insights into risk management for my firm.
  • Business Continuity Planning, a panel that emphasized the importance of preparedness and resilience in the case of disaster.
  • SparkSDA: The SparkSDA mini-sessions were invaluable for peer learning. Topics like mentoring, knowledge sharing, and role-based prompting in AI tools provided fresh perspectives and practical takeaways.

Each session offered actionable insights that I’m looking forward to bringing to my firm.

A Personal Milestone: Earning My CDFO

One of the most meaningful moments of the conference was taking the Leadership section of the CDFO exam—and passing! Earning my CDFO certification is a proud achievement and a testament to the knowledge and confidence I’ve gained through SDA.

Conclusion

EDSymposium25 was more than just a conference—it was a catalyst for growth, connection, and inspiration. I returned home with a head full of shiny new skills, deeper relationships, and a renewed sense of purpose. I’m incredibly grateful to SDA and the PPC Grant Committee for making this experience possible.

 

Let’s wrap up this inspiring series! As our final PPC Grant recipient story from EDSymposium25, Jayne’s journey is filled with powerful session takeaways, new strategies for her firm, and the proud moment of earning her CDFO credential. What part of her experience resonates most with you? Share your thoughts and encouragement in the comments below!

And now that you’ve heard from all three recipients, what’s your biggest takeaway from their stories? Could next year be your year to apply for the PPC Grant? 

Tags:  AEC Learning  AEC Operations  EDS25  EDSymposium  Lifelong Learning  PPC Foundation  PPC Grant  SDA National 

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Illuminating the Way: Kim Hunter named 2025 Star Award Recipient in the Dallas Chapter

Posted By SDA National, Thursday, August 7, 2025
Updated: Thursday, August 7, 2025

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Newcomer, Natural Leader: Kim Hunter’s Enthusiasm Earns Her SDA’s Star Award

Some people make an immediate impact—not by seeking the spotlight, but by radiating warmth, reliability, and purpose from day one. Kim Hunter, Studio Coordinator at Gensler’s Dallas office, has been a member of SDA for just over a year, yet her presence already feels essential. Recognized by the Dallas Chapter for her outstanding positivity, initiative, and team spirit, Kim is the proud recipient of this year’s SDA Star Award—a celebration of her exceptional contributions and the deep connection she’s built with the SDA community in record time.

An Award for Those Who Shine Brightest from Within

The SDA Star Award honors members who exemplify collaboration, reliability, and a passion for lifting others up—qualities Kim has embodied since her first day. While the award often recognizes longtime members, Kim’s selection speaks volumes about her character. In just over a year, she has become a vital part of chapter life, proving that the strength of one's impact isn’t measured in time, but in generosity, commitment, and kindness.

From the moment she joined SDA, Kim “dove in headfirst,” immediately joining the Dallas Chapter’s CANstruction Committee. Her blend of diligence and joy has left a lasting impression. Whether she’s helping organize logistics or brightening a meeting with her genuine smile, Kim is described by peers as “the kindest, most helpful and joyful person you’ll ever meet.”

Professional Strength Meets Human Connection

At Gensler, Kim serves as Studio Coordinator—a role that requires precision, poise, and an eye for both detail and big-picture operations. With over a year at one of the world’s most renowned architecture firms, she brings both fresh perspective and steadfast professionalism to her team.

Prior to joining Gensler, Kim cultivated a career built on trust, organization, and relationship-building—qualities that now serve both her studio and her SDA chapter. As a mother to a college senior and a longtime enthusiast of University of Kansas sports, Kim balances her professional life with a vibrant personal world. Whether attending a local theater production or winning a hand of mahjong, she brings the same warmth and engagement that make her such a valued SDA member.

A Short Tenure, A Lasting Impact

Though Kim is relatively new to the AEC industry’s professional support network, her contributions have already left a permanent mark. Her work on the CANstruction Committee helped drive one of the chapter’s most visible and impactful community efforts, and her presence has helped energize a welcoming, inclusive culture within SDA Dallas.

Colleagues say it best: “I can’t imagine our chapter without Kim.” That’s the power of presence, and the lasting impression of a leader who leads with heart.

A Community Celebration of Excellence

SDA proudly celebrates Kim Hunter as a 2025 Star Award honoree. Her enthusiasm, trustworthiness, and kindness have enriched our community—and reminded us that true leadership starts with authenticity.

Kim, thank you for jumping in, lifting others, and being exactly the kind of teammate SDA is proud to call its own. You’re a star in every sense. Congratulations!

Tags:  2025 Award  SDA Dallas Chapter  SDA National  Star 

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Radiating Excellence: Arlene Mohammad Named 2025 Star Award Recipient in the Atlanta Chapter

Posted By SDA National, Tuesday, August 5, 2025
Updated: Tuesday, August 5, 2025

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Steadfast Support and Lasting Impact: Arlene Mohammed Honored with SDA’s Star Award

When a member embodies the heart of SDA’s mission—empowering AEC firm leaders through knowledge, connection, and shared success—the community takes notice. For over a decade, Arlene Mohammed of SDA’s Atlanta Chapter has done just that. With a career spanning 18 years at Eberly & Associates, LLC and 11 years of active SDA membership, Arlene’s dedication, generosity, and leadership have earned her one of SDA’s highest honors: the Star Award. This recognition highlights not only her professional excellence but also her unwavering commitment to the advancement of SDA and the broader AEC community.

A Tribute to Consistent Contribution: The Star Award

Presented annually, the SDA Star Award honors members who consistently demonstrate exceptional service, a collaborative spirit, and a deep commitment to SDA’s mission. Unlike performance-based awards tied to a single milestone, the Star Award celebrates longevity, mentorship, and a genuine passion for helping others thrive. Arlene’s selection is a testament to the influence she’s had over the years—not only within her firm but across the SDA network.

Peers describe Arlene as “kind and supportive,” with a wealth of SDA knowledge and a generous willingness to share it. She’s been a steady source of guidance for chapter members, always ready to lend a hand or offer insight when needed. In a community built on connection, her presence has been both foundational and inspiring.

From Accounting to Principal: Arlene’s Professional Path

Arlene’s professional journey is one marked by growth, trust, and leadership. With a Bachelor of Business Administration in Accounting, she joined Eberly & Associates, LLC nearly two decades ago. Today, she serves as Controller and Principal—roles that reflect both her technical expertise and the respect she’s earned within the firm.

Her leadership style balances precision with compassion, making her not only a trusted financial steward but also a valued voice in company culture. As a Principal, Arlene contributes to strategic decision-making that influences operations, profitability, and long-term planning. Her ability to bridge the worlds of finance and leadership exemplifies the type of multidisciplinary strength SDA strives to cultivate among its members.

Arlene joined SDA 11 years ago and quickly became a pillar of the Atlanta Chapter. She has volunteered her time, mentored newer members, and continuously advocated for SDA’s value in professional development. Her contributions have directly supported chapter growth and sustained engagement in the Southeast region.

Shaping the Industry Through Mentorship and Vision

While Arlene’s professional and organizational accomplishments are impressive, her influence reaches beyond titles and metrics. She’s known for sharing insights generously—whether that’s guiding a peer through budgeting best practices or offering advice to a new chapter leader. Her leadership has helped shape not just her firm’s internal processes but the professional lives of those around her.

With retirement on the horizon in April 2026, Arlene continues to focus on lifting others up, leaving behind a legacy of mentorship, empowerment, and operational excellence that will echo throughout the AEC community.

Celebrating One of SDA’s Brightest Stars

SDA is proud to honor Arlene Mohammed with the 2025 Star Award. Her example reminds us that leadership doesn’t always look like the loudest voice in the room—it often looks like the steady, kind hand that helps others rise.

Arlene, your dedication, wisdom, and warmth have touched so many. Congratulations on this well-earned recognition. Your legacy inspires us all.

Tags:  2025 Award  SDA Atlanta Chapter  SDA National  Star 

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Eureka Moments and Meaningful Connections: My First EDS

Posted By SDA National, Monday, August 4, 2025
Updated: Monday, August 4, 2025

Signing up for something like EDSymposium25 in Lexington, Kentucky was a mix of excitement and nerves. I wasn’t sure what to expect. Would I get lost in the crowd? Would the sessions be over my head? Would I spend the whole time wishing I had brought a buddy?

Turns out, I didn’t need one. From the moment I arrived, the atmosphere was welcoming and genuinely energizing. Everyone was open, curious, and eager to connect. If you’re even slightly considering going next year, especially if it’ll be your first time, I say go for it. You’ll be so glad you did.

The whole experience was a mix of energizing sessions, practical takeaways, and casual introductions, many of which turned into real conversations and lasting professional connections. There was also that instant spark of recognition when you realize someone else truly gets the challenges you face every day.

One of the most memorable sessions was Carla Howard’s “Critical Thinking” workshop. She introduced us to her Critical Thinking Skill Stack, a practical, actionable framework designed to sharpen the way we think, solve problems, and communicate at work. We explored how to be curious, listen intently, analyze information, offer solutions, make decisions, and communicate crisply. 

I came away realizing I’m pretty strong in the listening department—focused, present, and tuned in. But my communication needs a little work. Knowing what I want to say isn’t the same as saying it clearly, especially in high-stakes or emotional moments. Carla’s framework helped me see that gap and gave me the tools to start closing it. This is where the catchphrase “Eureka!” was born. It became the theme or “inside joke” of the conference, popping up in later conversations and in other sessions.

My favorite session overall was “R(AI)sing Your AI IQ” with Kristin Kautz. I’d been curious about AI for a while but hadn’t had the time (or brain space!) to fully dive in. Kristin made it click. She broke things down in a way that was practical and empowering, not overwhelming. It wasn’t about replacing our creativity, it was about giving us time back to focus on it. (And yes, that “Eureka!” energy definitely carried over into this session too, the lightbulb moments just kept coming.) I left buzzing with ideas and have already started putting a few of them into practice. I’ve begun using AI tools like ChatGPT regularly, both at home and at work, and I’m not kidding when I say it is my new best friend. 

Carla also gave the Keynote Breakfast: Courageous Conversations, which had us digging into self-awareness, personal brand, and how to lead ourselves well before we try to lead anyone else. She had us reflecting on how others perceive us (not always a comfortable thought, but definitely a necessary one) and helped us think through how to show up more intentionally. It was heartfelt, real, and a perfect way to start the day.

As someone without a local chapter (I'm a member-at-large), this conference was my first time meeting my fellow SDA members in person. Until now, my experience had been limited to Zoom calls and emails. Being in the same room as others who understood the unique challenges of administrative work in the AEC industry was both validating and invigorating. It reminded me why I joined this organization in the first place: to learn, to connect, and to grow. 

Back at home, my mentor is preparing to take a serious medical leave and I’ll be stepping up to support more of the firm’s operational responsibilities. Attending EDS25 felt like the perfect way to prepare. I came home with fresh perspective, new tools, and renewed momentum. And if anyone back at the office needs help figuring out how AI can make their workday a little easier—well, I might just be your girl now.

To anyone on the fence: say yes. You don’t need to have all the answers or know a single soul in the room. EDS is the kind of experience that meets you where you are and gives you the inspiration, knowledge, and connections to take the next step forward.

A huge thank you to everyone who made EDS25 such a meaningful and memorable experience, and to the Past Presidents Council for offering me the grant that made it possible. I’m so glad I went and am even more excited for what’s ahead.

 

We’d love to hear from you! What part of Teagan’s first EDSymposium experience resonated most with you? Share your reflections in the comments below! And if you’ve attended EDSymposium before—what was your biggest “Eureka!” moment? If you haven’t, what would you hope to take away from your first time? Your insight might inspire someone else to take that leap next year! 

Tags:  AEC Learning  AEC Operations  EDS25  EDSymposium  Lifelong Learning  PPC Foundation  PPC Grant  SDA National. 

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