SDA’s transition from Certified Design Firm Administrator (CDFA) to Certificate in Design Firm Operations (CDFO) reflects the evolving leadership role of today’s design firm professionals. To recognize the strength of the original CDFA, existing holders completed only the new Leadership section of the exam. Those who passed earned the CDFO—demonstrating both deep operational knowledge and the leadership skills shaping the future of the profession.

Debra Ellis, FSDA
Office Manager, Barker Rinker Seacat Architecture

What inspired you to pursue the CDFO certification after having received your CDFA? 
I felt that, as a Fellow in the organization, I should take the next step and complete this certification.

How has earning your CDFO credential impacted your confidence, skills, or credibility in your role?
This is one more credential that I have earned that I am very proud of. It shows my hard work over the years, especially since I did not complete college, and has been worth it.

Were there any doubts or hurdles you had to overcome in deciding to take the Leadership Section? How did you move past them?
The only doubt that I had was that I am not a very good test taker. However, I knew I was prepared since I had participated in the Path2Success program, so I knew the material.

What surprised you most about the preparation or exam process?
I was not surprised by the preparation of the exam process. Again, because I had participated in the Path2Sucess program.

Did you engage with the Path2Success program, CDFO Study Group, mentor, or other resources? If so, how did it help?
The Path2Success program is given by the Fellows, so yes, I participated in the program. This allowed me to read the book and join in the discussions, which helped me to understand the information in the book and the test.

What topic or section challenged you the most--and how did you tackle it?
I can't think of any specific section.

How have your employer or colleagues responded to your certification?

They celebrated in the office.

What would you say to someone in the A/E industry who is unsure if the CDFO credential is worth it?

I think that any credentials that the Administrative, HR, Accounting, and Marketing staff can achieve in the A/E/C industry, they should pursue. It helps to bring credibility to you, your position in your firm, and to SDA.