As we continue our CDFA Spotlight series, we’ve been thrilled by the positive feedback and engagement from our community. Each story has highlighted the dedication and hard work it takes to achieve the Certified Design Firm Administrator designation. We’re excited to keep bringing you more of these inspiring journeys. This week, we’re featuring Jamie Boggs,  Studio Coordinator with Gensler, in Los Angeles, CA. Her insights on the personal satisfaction of passing her exam are sure to inspire!

What motivated you to earn your CDFA certification?

I was motivated to become a CDFA as a commitment to the concept that a role in Firm Management in the built environment is not a transitional one but rather a fully valid career in its own right. The business of design is my specialty.

Did you have any concerns, or fears, about taking the exam? If so, how did you address or overcome them?

Taking an exam in what you actually do is truly terrifying because if you do not succeed are you somehow not worth your salt suddenly? I decided to test this literally.

What study tools did you find most useful (study group, CDFA-yoU materials, flash cards, other?)

I am a lone wolf with a PDF. You sent me the nicest coach. We took calls. What studying came down to was doing the reading, talking to myself, flash cards, and even tears.

Did you learn anything new, or surprising, while preparing for the exam?

I hold many certifications, all of which are tests that I took but this was my most feared. It is digestible material written super well and well considered. The study material was surprisingly CURRENT, which was fabulous.

What section of the exam was the most difficult for you?

Project Management almost did me in. The other areas are all applied in my daily role, and I related most to firm and staff management. It was good to know what I do not know and where I can improve next.

Did you have a CDFA mentor help you with the material? If so, tell us about that experience.

Yes. Carrie Hubbard is a doll, smart, willing and competent. She helped me understand that the test is actually very important, and study would be needed. She told me what she got from the experience, and it helped me understand immensely that I was not alone in the process.

What role, if any, has your CDFA played in advancing your professional or personal development, growth, network or career?

This certificate indicates that I am as committed to the success of this firm as any architect in a chair adjacent. I am willing to understand how the animal functions and apply my knowledge where necessary to my team's advantage.

Was your employer supportive of your CDFA goals and accomplishment? If so, please share how they demonstrated that support.

Yes, Gensler covers the cost of exams, and the test I was able to take on location proctored by another SDA member. They feel the more competent I am at what I do, the more I will enjoy being employed here. I agree with this sentiment.

What is your top tip to someone considering the pursuit of a CDFA designation?

Remember that your contribution matters to the whole. Your teams would be lucky to have you. This is a step in dedication not a destination. And you make wonderful friends in the process all dedicated to your wins.

How did you, and your firm, celebrate your achievement? 

It will be announced at the Global Promotions meeting. This happens in Spring based on my test cut off.

What has obtaining your CDFA meant to you?

Working hard for something and then having it work out is great but loving your job is irreplaceable. Having access to the room and table you most desire is the goal. This makes it easy to love what we do.

Feeling inspired by our CDFA Spotlight features? If you're ready to elevate your career and join the ranks of Certified Design Firm Administrators, now is the perfect time to take the next step. The CDFA designation not only strengthens your skills but also positions you as a leader in our industry. Visit our certification page to learn more about the application process and how you can start your journey today!