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Posted By SDA Headquarters,
Monday, August 5, 2024
Updated: Monday, August 5, 2024
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Let me begin by saying how grateful I am for the opportunity to attend EDS24. It was a pleasure to meet so many people from different backgrounds, each with so much experience and knowledge to share.
Coming into EDS24, I didn’t know what to expect. I wanted to keep an open mind and dive into as much as possible. As part of a small firm, we often pride ourselves on our close-knit team dynamics. However, the leadership voice insights from Skot Waldron during his “Communicate With Clarity” session were particularly eye-opening. His point that we all have different voices, with some being more natural than others, really hit home. The leadership insight section, where we explored different insights for each voice, was especially interesting. As someone who identifies primarily with the nurturer voice, it was enlightening to consider other voices and how they could enhance my leadership skills.
Leadership skills are crucial in any profession, and Skot’s session provided practical strategies for effective communication and leadership. By understanding and leveraging different leadership voices, I can foster better collaboration and help guide my team more effectively. By understanding our own voices and the voices of others, we can transform how we communicate within our firm and hopefully promote a more harmonious and productive work environment.
I think everyone can relate to the frustrations of working on project process. When my architecture firm merged with our interior design partner, integrating our processes became a significant challenge. The session by Factor, titled “Resource Scheduling for Happier Teams and Clients,” offered insights into this issue. The discussion on the benefits and risks of people, calendar, and budget-focused approaches provided a nuanced understanding of my firm’s processes. This session sparked meaningful discussions with my principals about potential strategies we could implement to improve our process management.
The two sessions mentioned are just a glimpse into the vast array of programming offered at EDS24. I also walked away with new knowledge related to firm financials, dealing with challenging employees, maintaining my company’s brand, and understanding my own worth. Each session was designed to address aspects of running and growing a successful firm, providing attendees with a comprehensive toolkit for professional development. As someone still gaining their footing in the industry, attending EDS24 was incredibly beneficial. The knowledge and insights gained from the sessions and other SDA members helped me return from EDS24 reenergized and excited to continue my professional development.
We took a few minutes to talk with Sydney about her EDSymposium24 experience. Click Here to Listen.
Tags:
EDS24
PPC Grant
SDA National
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Posted By Stephanie Kirschner, FSDA,
Tuesday, July 16, 2024
Updated: Wednesday, July 17, 2024
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This year I had the opportunity to attend EDS24 in Colorado Springs. I was honored to be selected as one of the PPC grant recipients and was looking forward to meeting many people in person who I had only met virtually up until this point.
The first morning of EDS24 the energy and excitement in the room was noticeable right away. At breakfast that morning, I was introduced to many new members of SDA, and had the opportunity to shake hands and exchange hugs with members who I had only met via Zoom. Being in a room with other members of SDA sparked my interest in the many possibilities that exist for career paths within our field. The diversity of the group and the firms that we all come from is wide - ranging, but I found that we were all able to still find commonalities and discuss the common challenges we all navigate within our industry together. It is refreshing to feel like you belong in a space where people can relate to the day to day successes and challenges you face.
I made it a point to attend every educational session that was presented at EDS24, some applied more to my position than others, but I wanted to gain as much knowledge from the conference as I could, and I found “nuggets” of information in every session that made me think of our operations within our firm differently.
Skot Waldron presented a great session on “Communicate with Clarity: Understanding Your Voice and Its Triggers” . I learned a lot about myself in that session, and found different ways to look at everyone on our team and within our office to discover how we can best interact with each other to use all of our strengths to work together as one team.
I also loved listening to Lynda’s SPARKSDA talk regarding the “Ripple Effect”. I have taken this back to my office and our team as encouragement that we need to all work to maintain our roles and tasks on projects and limit our “ripple effect” on the rest of the team and the firm's success.
The session speakers are just part of the great education provided at EDS, another part of SDA is the amazing resource that our SDA community is in and of itself for everyone within SDA. Each person at the conference has different experiences and knowledge and most are willing to share openly and provide guidance for all of us newer to the industry. The support of SDA is even more evident when you attend an EDS event and I look forward to continuing the conversations that were had in Colorado Springs and continuing to learn as much as I can from other members of SDA.
I can’t thank Stephanie and the Past Presidents Council enough for the opportunity to be a first time attendee at EDS24. I enjoyed every moment of being at the conference and getting to know others within SDA. I left with a renewed excitement for my job and career growth, and lots of new connections. I am already looking forward to seeing everyone again next year!
We took a few minutes to talk with Sarah about her EDSymposium24 experience. Click here to listen.
Sarah Kratzner is Operations Coordinator for
BSPARK Architecture in Great Falls, MT.
She was one of the PPC Grant First Time Attendee Recipients for EDS24.
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Posted By Stephanie Kirschner, FSDA,
Monday, July 8, 2024
Updated: Friday, July 12, 2024
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My name is Molly C. Stewart, and I am a firm administrator with a Virginia-based MEP firm. I have been with my firm for 20 years, working my way through various areas of the firm’s administration. I now serve as a firm principal and CFO. While finance is my primary focus, I continue to be involved in many aspects of the firm. I lead a small team that helps me manage and support human resources, marketing, firm administration, contracts, and project management.
This year, I had the opportunity to participate in the SDA’s EDSymposium in Colorado Springs. I was eager for this experience because most of my continuing education is done virtually, and there is something unique about in-person learning—the engagement and camaraderie. And let me tell you, the content of this event was amazing. It covered a wide array of operational support topics.
For example, we heard from Gregory Hart with PSMJ about the AEC market and current trends. It was reassuring to hear that wage inflation is easing off. While 6% increases in our industry were great, maintaining such increases year after year would have been challenging. It was also insightful to learn which markets are thriving and which ones are cooling down. This information helps companies like mine refocus their marketing efforts to diversify their workload. Gregory also touched on AI in our industry. Although we've seen AI starting to make an impact, the question remains: are we embracing it yet? Our firm should probably invest more energy to stay ahead of the competition as AI becomes more integral to our industry.
We also heard from Frank Musica with Victor Insurance. Frank discussed employment practice concerns in the workplace, highlighting issues that hadn't fully made it onto my radar yet. Who would have thought about dementia in the workplace? Even though this may be a current concern for many firms, I hadn't considered the impact of the aging population in relation to my firm and the impacts to quality and safety. One key takeaway from Frank was that “being consistent is the best risk management advice.” This piece of advice reminded me that my firm needs to review our company manual to ensure we cover workforce changes, such as our aging employees.
Finally, I want to note one additional benefit from this great experience that has nothing to do with the speakers but everything to do with personal growth. I am very much an introvert. While I may seem like a social butterfly to those who know me well, I am a wallflower at big events and usually accompany other more seasoned professionals to networking events. Attending this symposium was a big step for me, requiring personal pep talks and motivational notes! Participating in this event allowed me to step outside my comfort zone and grow both professionally and personally. I am thrilled to say that I ventured beyond my little world and now feel stronger and better prepared to support my company.
Hear Molly talk about her EDS24 experience in her own words. Click Here to Listen.
Molly Stewart is the Vice President/Treasurer of the Administrative Department
with Vansant & Gusler, Inc. in Norfolk, VA.
She was one of the PPC Grant First Time Attendee Recipients for EDS24.
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Posted By SDA Headquarters,
Thursday, August 3, 2023
Updated: Wednesday, July 19, 2023
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This year’s EDSymposium in Tampa, Florida was the first for me post-pandemic and I was excited to be immersed in the activities, the learning, and being amongst the people that makes EDSymposium the highlight of the year for my annual professional development. Every year at EDSymposium, there is always a plethora of information that is not only taught by the high-caliber speakers, but also shared amongst the attendees. For all the sessions I attended this year, my goal was to have one take-away nugget from each speaker that I could apply to my own daily responsibilities at my office or to my larger career path.
Tuesday, June 13
The pre-conference workshop focused on Project Management (PM) Administration (aka “Getting The Job Done”). There were four industry leaders who tag teamed bringing the attendees on the journey a project takes starting with winning the proposal all the way through wrapping up the construction. Each speaker emphasized how administrators can bring their skills and talents to the various aspects that make up PM Administration.
Deborah Gill, FSDA of Profit By Design LLC tackled the daunting tasks of presenting the numbers of a project in her talk of how PM Administrators Improve the Bottom Line. Deborah gave many examples throughout a project timeline, from proposals to project execution, where administrators can be a benefit to a firm. This benefit will result in better job retention which can lead to a longer career path that also further supports a higher salary. NUGGET: PM Administrators can make their position a career and not just a job because of the value that they add to a firm. We are valuable!
Tony Casey of Intergroup Architects followed up covering Marketing and Contracts. Before there is even a project to work on, he brought up points to consider about growth within a firm and the challenges that come from marketing and business development. Because our product is a service, our best marketing depends on its people. My own firm’s owner strongly believes this and always emphasizes that everyone, no matter what their role is in the firm, can and should network to promote the firm. NUGGET: Business development is everyone’s business.
Diane Mika of Berkley Design Professional covered Managing Risk through Effective Contracts in her sessions. I had previously attended several Zoom webinars that Diane led, and it was exciting to see her in person speaking passionately about contracts. She spoke of how risk management can be achieved through an effective contract management process. It came down to the more firms stay within their contractual agreements, the more they can manage all of their risks. NUGGET: PM administrators can help to distill the details of contracts to help the design team to stay on budget and in scope.
Val Higgins of Stambaugh Ness covered Project Execution. I have also attended numerous Zoom webinars that Val led and again it was so much more dynamic to have the speaker in the same room leading the session. Covering communication management, change management, and scope management, it was a great reminder that no matter what your role is on the team, it’s crucial for all to know the project’s scope, budget, and schedule. NUGGET: The PM Administrator can play the gatekeeper role to keep projects on track.
Wednesday, June 14
The Keynote Breakfast was led by Steve Gavatorta of Steve Gavatorta Group, Inc. His topic of Emerging Leadership Principles for a Fast-Paced Ever-Evolving World tackled communication and how we can survive and thrive during these VUCA (volatility, uncertainty, complexity, ambiguity) times. Steve described the difference in the DISC styles (dominance, influence, steadiness, compliance) and it was a great group exercise in seeing how the attendees self-identified within these categories. NUGGET: In adversity, we need to build our cortext thinking (rational) to respond in recognizing the DISC style of those involved, versus our limbic “lizard” brain (emotional) being reactionary.
Matthew Fultz of Matheson Financial Advisors followed up discussing Fine Tuning Financial Management in Uncertain Times. He dived into the concepts of profit, revenue trends, valuation, and ownership transition, as well as touching on how the pandemic had an impact on each of those issues. NUGGET: It’s important to be aware of how the current economic market can affect the A/E/C markets to be able to respond accordingly.
Mike Rankin of Relational Advisors covered Maximizing Benefits: Balancing the Rising Cost of Benefits with Rising Wages. Rather than simply looking and comparing salary dollars, Mike brought up the important topic of employee benefits and how that affects both current employees as well as recruiting new hires. New benefits to consider include a lifestyle HRA, an unused PTO bank that can be cashed in, and various 401(k) enhancements. NUGGET: Explore expanding your benefits package to attract new hires and to retain existing employees.
The Keynote Lunch was led by Michael Davis of WGI covering A/E Firm Strategic Planning – Because Hope and Luck Are Not Strategic. Michael emphasized the importance of both a tactical plan (annual) as well as a strategic plan (3 to 5 years). Along with a SWOT (strength, weaknesses, opportunities, threats) and PESTEL (political, economic, social, technological, legal, environmental) analysis, he emphasized that it was also crucial to remember the organization’s purpose. NUGGET: Firm culture and core values are crucial to an organization’s vision in guiding strategic planning.
Jennifer Stutts of RS&H kicked off the afternoon with Get Smart: Marketing Edition – Maximize the Funnel. She covered the marketing funnel (our superhero power!) and each of the various phases: awareness, consideration, conversion, loyalty, and advocacy. She also gave a takeaway recipe for creating a great presentation, that included identifying the audience’s problem, explaining your plan to help, describing a successful ending, and finally prompting the audience with an action. NUGGET: You are your company’s secret weapon – everyone is involved in marketing.
Jennifer Kawecki of NCARB and Tiffany Mayhew of NOMA shared the podium in covering the Baseline on Belonging. They provided the results of the NCARB/NOMA study that had the goal of better understanding why people of color leave the path to licensure at higher rates. With over 5,000 completed responses with 59% of respondents being people of color and 45% being women, the results were an eye opener that highlighted areas to offer additional support, conduct deeper research, and to implement measurable solutions. NUGGET: Administrators can have a direct impact by helping to fill the gap in advocacy at firms.
Our final session for the day brought back the energy level, being led by a fellow Seattle Chapter member Emily Moline Meyer, CDFA in discussing Leading from the Second Chair & Leveraging Your Influence. She shared a list of books she highly recommended for a deeper reading and from a few of those, she shared descriptions of “visionaries” vs “integrators” as well as “multipliers” vs “diminishers”. The audience could all relate to where they identified, as well as co-workers that they needed to interact with on various levels. NUGGET: Vision without execution is just hallucination. We need all types to get things done.
Thursday, June 15
The breakfast session was facilitated by the Fellows Panel in covering Putting It All Together – Where Do We Go From Here. After sharing how varied a path could be to become a Fellow, the Fellows provided their insight and knowledge to general questions from the group. The attendees also contributed their own personal experiences from their own firms and how it all has an impact on their positions, responsibilities, and influence at their firms. NUGGET: The administrator skill set is valuable – you may start off with a job, but you can end up with a career.
Along with the jam-packed educational sessions, there were also times for socializing, networking, and purely just hanging out and having fun. The PPC Trivia night was a fun (yet VERY competitive!) time, with my team (The Space Noodles!) clawing our way to a second-place victory. The closing banquet was a wonderful wrap-up, recognizing and celebrating the achievements of our members from the past year. With the installation of the 2023-2024 National Officers, I am now looking forward to the upcoming year and next year’s EDSymposium, where the ”Sky is the Limit - What is on your horizon?”

Tags:
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Posted By SDA Headquarters,
Thursday, July 27, 2023
Updated: Thursday, July 27, 2023
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I have been a member of SDA since 2008. While I was originally requested to join that first year, I renewed my membership because of the excellent education I continued to receive, still 15 years later. I recently attended EDS23 in Tampa, FL and it still did not disappoint. In my current position of CFO with Legacy Engineering, one of the aspects I try to work on with everyone on my staff is to ensure that everyone is working to their best potential, is working effectively, efficiently, and productively each day.
I thoroughly enjoyed every session this past June but one or two generally stands out to me.
In our early session, held on Tuesday morning, in the Project Administration Workshop presented by Deborah Gill, Tony Casey, Diane Mika, and Val Higgins, we learned all about PMAs, Marketing and Contracts, Business Development, Managing Risk, Direct and Indirect Expenses, reviewed a Project Study and so much more! This session refreshed my attention on the role of a Project Management Administrator (PMA) in the A/E/C industry.
In my experience, many firms do not seem to take advantage of the role of the PMA. While some firms do not even take advantage of a separate administrative staff, this is a very pivotal role within the A/E/C industry.
PMAs can help to improve the bottom line in every firm. This role can take on a lot of tasks such as creating and reviewing proposals. Reviewing contracts and / or subcontracts for accuracy and those pesky Scope Creep items that come up often, well the PMA role can help with those too. This position can also help with project setup and document control. The PMA works seamlessly with accounting to ensure that project execution, communications, billings, and collections are set up correctly and run smoothly at all angles.
Project execution can entail a lot of reporting requirements, lots of communication between the staff, Project Manager (PM), clients and accounting and the PMA becomes the pivotal person in between it all. They can also assist the PM with billing and collections because they are aware of what is going on with projects daily. PMAs also assist with project closeout, ensuring that all documents are signed, all data has been entered and compiled and filed in the correct locations for future use for marketing and / or other purposes.
A PMA can benefit your firm by allowing your PMs to stay organized, focused and the ability to take on additional projects. They can help control costs and preserve profits. They increase the chance of project success.
A great PMA has skills with accounting / project management software, contract administration, scheduling, billing, and collections. They are good at communication and influencing others. They are also good at mentoring and training others. A PMA’s skills allow them to be directly billable and they contribute to the bottom line. In summary, a PMA is a well-rounded administrator that directly assists just about everyone in the company daily, but most importantly, the Project Manager, making the Project Manager more productive, efficient, organized and most importantly, profitable.
The benefit of this session, and all our amazing sessions like this one, is to use this refreshed and revved up mindset, and present to my fellow directors and make a difference that will continue to make improvements to our bottom line.
Tags:
EDS23
PPC Grant
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