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Posted By SDA National,
Thursday, August 14, 2025
Updated: Thursday, August 14, 2025
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When a leader’s commitment transcends titles and timelines, their impact resonates across an entire professional community. Diane Klug, CDFO, has exemplified this type of leadership for more than two decades—championing SDA’s mission and empowering administrative professionals across the AEC industry. In recognition of her sustained service and forward-thinking contributions, Diane has been honored with the SDA Star Award, one of the Society’s most prestigious accolades.
From launching innovative programs to guiding strategic conversations, Diane’s influence continues to shape the future of SDA—and strengthen its value for members in firms of all sizes.
Honoring a Leader Who Goes the Extra Mile
The SDA Star Award is presented to members who demonstrate extraordinary service and dedication to both their local chapter and the national organization. It recognizes those who contribute meaningfully through leadership, participation, and ongoing support of SDA’s mission.
Diane’s leadership journey has extended far beyond the chapter level. When the St. Louis Chapter dissolved, she continued her SDA service as a Member-at-Large, maintaining strong ties with the organization while advocating for members from large and complex firms. Over the past year, she has been instrumental in helping SDA better understand and respond to the evolving needs of large firm partners—ensuring SDA remains inclusive, adaptive, and forward-looking.
A Career Anchored in Strategy and Advocacy
Diane Klug serves as National Director of Administration at WSP, one of the world’s leading professional services firms, with 73,000 employees across the globe. Balancing the demands of a high-level national role, Diane has never stepped back from her commitment to SDA. Her influence is felt across programs and platforms, bringing the voice of large-firm administrators into critical conversations about SDA’s future.
In 2023, Diane was honored with WSP USA’s Business Support “Extra Mile” Award, recognizing her exceptional commitment to operational excellence. That same spirit of service shines through in her contributions to SDA—from her leadership role in the inaugural SparkSDA program to her expert panel participation at EDSymposium, where she addressed business contingency planning with insight and clarity.
Her SparkSDA presentation on integrating Rocketbook into administrative workflows was so popular, it returned by demand for a deeper dive—proof of her ability to deliver immediately useful, future-focused content that resonates with peers across the country.
Advancing the SDA Community Through Shared Expertise
What sets Diane apart is not just her expertise, but her willingness to share it. Whether mentoring peers, speaking at national events, or leveraging her network to create new opportunities, Diane exemplifies SDA’s values of community, collaboration, and continuous learning. Her insights have helped SDA adapt its programming and outreach to better meet the needs of administrators at every level of firm size and complexity.
Her influence on strategic initiatives continues to pave the way for new members to find their place and purpose within the organization.
Celebrating an SDA Trailblazer
Diane Klug’s Star Award is a celebration of sustained impact, not just exceptional moments. Her dedication, leadership, and generosity of spirit have made SDA stronger and more future-ready. As the Society grows and evolves, members like Diane remind us what long-term service and vision can accomplish.
We are proud to celebrate Diane’s achievements and thankful for the lasting mark she continues to make on the SDA community.
Tags:
AEC Leadership
Certificate in Design Firm Operations
Certified Design Firm Administrator
Design Firm Operations
SDA Community
SDA National
SDA Professional
SDA Star Award
Women in AEC
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Posted By SDA National,
Tuesday, August 12, 2025
Updated: Tuesday, August 12, 2025
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From Chapter Champion to Industry Influencer: Jacqueline Coté Earns SDA Denver’s Star Award
When a leader combines operational precision with a passion for community, the results can reshape both a firm’s culture and a professional network. Since joining the SDA in January 2021, Jacqueline Coté has elevated the Denver Chapter through her unwavering dedication and thoughtful leadership. Now, her exceptional service has been honored nationally: Jacqueline, Associate Principal and Office Manager at Architectural Workshop, is a 2025 recipient of the prestigious SDA Star Award.
This award not only celebrates Jacqueline’s contributions to the SDA but also recognizes how her energy and commitment have strengthened the administrative core of AEC practices in her region and beyond.
Honoring Excellence in Service and Leadership
The Star Award recognizes individuals who exemplify outstanding service to their local chapter and to the Society as a whole. It is one of SDA’s highest honors, celebrating members who go above and beyond in areas such as event planning, publications, recruitment, and organizational leadership.
In Jacqueline’s case, her creative and consistent outreach as Membership Chair—ranging from recruitment campaigns to personal touches like birthday recognition—has not only grown the Denver Chapter but also deepened its sense of connection. Her efforts reflect the very spirit of the Star Award: a commitment to community, collaboration, and continual growth.
A Career Built on Operational Excellence
Jacqueline’s path in the AEC industry is rooted in a rare combination of business acumen and team-focused leadership. At Architectural Workshop, she oversees the operational backbone of the firm, bringing structure and efficiency to the creative process. Her background in economics and sociology, earned at the University of North Carolina at Greensboro, informs her holistic understanding of organizational behavior—skills she deploys daily to support a thriving, collaborative studio environment.
Since joining SDA, Jacqueline has continued to invest in her professional development. She is a Certified Design Firm Administrator (CDFA) and part of the inaugural class to earn the Certificate in Design Firm Operations (CDFO), both of which reflect her deep expertise in the AEC business landscape.
Elevating the Industry—One Connection at a Time
Beyond the walls of her firm, Jacqueline’s impact resonates across the AEC industry. Through SDA, she fosters meaningful connections among peers, championing the value of professional development and shared knowledge. Her enthusiasm at the chapter level has inspired other members to get involved, demonstrating how strong leadership at the grassroots level can ripple across an entire organization.
As SDA continues to champion the business professionals who keep AEC firms running smoothly, Jacqueline’s journey reminds us of the power of service-minded leadership. Her story is proof that operational excellence and people-first values are not mutually exclusive—they are, in fact, the formula for long-term impact.
Celebrating a Star in Our Ranks
Jacqueline Coté’s recognition with the Star Award shines a light on the kind of leadership that sustains and elevates SDA. Her efforts have strengthened the Denver Chapter, enriched the national community, and demonstrated the tangible value of SDA membership.
SDA is proud to count Jacqueline among its most dedicated members, and we look forward to seeing how her leadership continues to inspire and influence others across the AEC industry.
Tags:
AEC Leadership
Certificate in Design Firm Operations
Certified Design Firm Administrator
Design Firm Operations
SDA Denver
SDA National
SDA Professional
SDA Star Award
Women in AEC
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Posted By SDA National,
Tuesday, July 1, 2025
Updated: Tuesday, July 1, 2025
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As we continue spotlighting SDA’s 2025 National Executive Committee, meet Lynda Meyer, CDFO, SDA’s National Treasurer and Chief Financial Officer at Legacy Engineering in Fredericksburg, VA. With a deep understanding of business operations and long-term financial planning, Lynda brings clarity, precision, and purpose to her leadership. She’s focused on keeping SDA financially strong—while helping position the organization for smart, sustainable growth.
Over the next 1–5 years, my vision is to expand our membership across the U.S. and Canada and position the SDA as the leading source of best practice management education in the A/E/C industry. I want us to be the most sought-after organization to join, with a widely recognized and respected brand.
A key initiative to support this vision is empowering our business development teams and staff with a clear understanding of the value we offer—both to the industry and to individual firms. With that knowledge, they can effectively promote SDA at events, in conversations, and through our marketing materials.
As a member of the executive committee, I bring a broad range of strengths to help support our continued growth. I have a proven track record in leadership, with the ability to make tough decisions, inspire teams, and drive progress toward strategic goals. My approach encourages collaboration, innovation, and a positive, team-oriented culture.
I’m highly organized, capable of balancing competing priorities while maintaining precision and efficiency. I communicate effectively, both in writing and in speech, and I actively listen to ensure diverse perspectives are heard and valued.
With these strengths, I’m confident I can make a meaningful contribution to our executive committee’s initiatives, strategic planning, and long-term success.
Lynda’s strategic mindset and steady leadership help ensure that SDA isn’t just growing—we’re growing wisely. Her focus on stability, clarity, and long-term planning strengthens our ability to serve members well into the future. If you’re inspired by that vision, there are plenty of ways to get involved—join a committee, share your insight, or lend your voice to our conversation. Your input helps shape what’s next.
Tags:
AEC Industry
CDFO
Design Firm Finance
Design Firm Operations
Financial Strategy
Fiscal Responsibility
SDA Leadership
SDA National Treasurer
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Posted By SDA National,
Thursday, June 26, 2025
Updated: Thursday, June 26, 2025
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Continuing our National Executive Committee spotlight series, meet Jennifer Greene, Associate AIA, SDA’s National Secretary and Director of Marketing at Ronnette Riley Architect in New York. With a passion for education, ethics, and elevating the role of design firm administrators, Jennifer brings thoughtful leadership and a future-focused mindset to the SDA table. Her commitment to strengthening our professional community is clear—and contagious.
My vision for the future of the SDA focuses on growth, excellence, and strengthening our professional community.
One of our core values is educating members in the disciplines that support design firm administration. I want to enhance and expand opportunities for professional development—through workshops, seminars, webinars—and encourage members to pursue certification as a way to invest in their careers.
I’ll continue working closely with ExCom to implement strategies that attract new members and retain existing ones by offering meaningful benefits: networking opportunities, access to resources, mentorship programs, and career support. I’m committed to fostering a strong sense of community and collaboration across the U.S. and Canada.
I will uphold and promote high ethical standards, encouraging a culture of integrity, transparency, and accountability. I’ll support members in navigating ethical challenges, resolving conflicts, and maintaining professionalism in our field.
Ultimately, I want to reinforce our organization’s position as a dynamic, forward-thinking leader in the industry—one that empowers design administrators to grow and thrive in a changing landscape. I’m committed to driving positive change and helping shape the future of our organization.
Jennifer’s dedication to growth, ethics, and professional excellence is helping shape a stronger future for SDA. Her focus on opportunity and integrity is a reminder of what makes our community powerful. Want to help make that vision a reality? Jump in—whether by pursuing certification, mentoring a colleague, or simply sharing your experience. Let’s keep building this network of support, together.
Tags:
AEC Industry
Certification
Design Firm Operations
Professional Development
SDA Leadership National Secretary
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Posted By SDA National,
Monday, June 23, 2025
Updated: Monday, June 23, 2025
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Next in our series spotlighting SDA’s 2025 National Executive Committee is Fran Carrillo, Vice President of SDA and Project Accountant/Senior Project Administrator at MIG in San Diego, CA. With a strong foundation in project accounting and firm operations, Fran brings a detail-oriented, get-it-done approach to her leadership role. Her commitment to collaboration and process improvement is already making an impact as she helps move SDA forward.
As Vice President, I aim to make meaningful progress in two areas I care deeply about: growing our membership and increasing our organization’s visibility within the industry. These have been key focuses of the MARCOM committee throughout my involvement, but I believe that serving on the board will open up new opportunities to collaborate across committees and advance these goals more strategically.
I see membership growth and industry presence as deeply connected. As a board member, I want to help align all committee efforts around this shared objective. That means setting clear membership targets, analyzing what’s worked in the past, partnering with MARCOM on outreach, and developing a sustainable 3–5 year membership growth plan.
While I’ve primarily served in Treasurer roles, my leadership experience goes well beyond finances. I’ve been part of several Executive Committees, giving me a strong understanding of board responsibilities and the confidence to step into this role with clarity and purpose.
One area I’m especially excited about is the Chapter Guidelines Handbook. I look forward to reviewing it, offering improvements, and supporting local chapters—because strong chapter engagement is essential to our organization’s overall success.
My commitment to visibility, communication, and member growth makes me well-suited to serve as Vice President and Liaison to the Membership Committee. With my MARCOM experience and passion for connecting people to our mission, I’m confident I can make a meaningful impact in this role.
Fran’s perspective is rooted in experience, teamwork, and action. As she steps into her national leadership role, she’s focused on building stronger connections and making sure SDA continues to deliver real value to members across the country. If you're ready to roll up your sleeves and be part of the progress, jump into the conversation or find a way to get involved—you don’t have to do it alone, and your voice matters.
Tags:
AEC Industry
Design Firm Administration
Design Firm Operations
Member Engagement
Process Improvement
SDA Leadership
Vice President
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