SDA’s transition from Certified Design Firm Administrator (CDFA) to Certificate in Design Firm Operations (CDFO) reflects the evolving leadership role of today’s design firm professionals. To recognize the strength of the original CDFA, existing holders completed only the new Leadership section of the exam. Those who passed earned the CDFO—demonstrating both deep operational knowledge and the leadership skills shaping the future of the profession.

Melanie Schmidt, CDFO

Office Administrator at Snell Engineering Consultants

What inspired you to pursue the CDFO certification after having received your CDFA?

My job is growing in the Operations side of our firm, and the CDFO credential is more fitting for my job goals.

How has earning your CDFO credential impacted your confidence, skills, or credibility in your role?

It is empowering to have the CDFO credential. It validates the work I do, gives worth to my role within my firm, and shows those I interact with outside of my firm that I am dedicated and educated in my role.

Were there any doubts or hurdles you had to overcome in deciding to take the Leadership Section? How did you move past them?

Yes, I didn't want to fail the Leadership Section test. Knowing I already had the CDFA credential, I wavered between settling with what I had and what I would have to do to pass the Leadership section. It was a lot of information. Then I decided that a leader represented who I wanted to be in my career, so I decided to take the exam for the CDFO certification.

What surprised you most about the preparation or exam process?

It surprised me that I already knew some of the information as I studied. Much of it was intuitive. The exam was challenging, and I was surprised that I passed!  

Did you engage with the Path2Success program, CDFO Study Group, mentor, or other resources? If so, how did it help?

The Path2Success program has been phenomenal for me. It inspired me to take on many new challenges and pushed me to grow in ways I didn't think I could. I did not make the sign-up in time this year and am disappointed, but I will try again next year. I also used the CDFO study group materials. The practice tests and videos were really helpful.

What topic or section challenged you the most--and how did you tackle it?

The Leadership section isn't necessarily black and white with situational questions and answers. I decided to 'go with my gut' rather than overthink my answers. 

How have your employer or colleagues responded to your certification?

My employer and colleagues are super supportive. They encourage me to learn and grow in my career and celebrate the certifications with me.

What would you say to someone in the A/E industry who is unsure if the CDFO credential is worth it?

DO IT! There are so many reasons why. The ability to learn from others, networking, self-growth, career growth, earned respect within your firm, a seat at the table, empowerment.