SDA Blog
Blog Home All Blogs
Welcome to our SDA Blog. We hope you enjoy the insights and information that will be shared here by our authors. Be sure to leave a comment and share with others.

 

Search all posts for:   

 

Top tags: SDA  SDA National  Society for Design Administration  CDFA  AEC Learning  Certified Design Firm Administrator  New Members  AEC Business  PPC Grant  Get Certified  FridaysAfter5  SDA & Me  Word Nerd  ExCom  President's Message  SDA National Committee  SDA Star Award  AEC Leaders  AEC Operations  Design Firm Operations  SDA Fellow  AEC Industry  Lifelong Learning  Administrative Professionals Day  AEC Leadership  EDConnect21  Leadership  PPC Foundation  SDA Leadership  EDS19 

Fat-Free Gracewriting: Put Your Writing on a Diet!

Posted By Jennifer Greene, Wednesday, April 5, 2023
Updated: Tuesday, April 4, 2023


Fat Free Gracewriting Title Block

Fat-Free Gracewriting: Put Your Writing on a Diet! 

Reported by Jennifer M. Greene, CDFA

In a standing-room-only session for our chapter's program, Jennifer Hebblethwaite of Graceworks conducted an interactive workshop called "Gracewriting: Words with Power and Grace." The session focused on the importance of putting the reader's needs first when writing, and how to achieve clarity, concision, and correctness in our writing.

Jennifer began by challenging the traditional approach of business and technical writers, who often prioritize themselves over their readers. She emphasized that effective writing involves understanding the audience, considering how the information applies to them, and presenting it in a way that is easy to understand and remember. Whether it's an email or technical procedures, the question should always be "How can I help my reader understand my message?"

Jennifer had us all do a self-assessment of the writing process, asking us to estimate how much time we should spend on prewriting, writing, and rewriting. She recommended spending 40% of the time on prewriting, which involves research and organizing ideas, 20% on writing, and 40% on rewriting and checking redundancy.Before starting to write,

Jennifer stressed the importance of knowing our audience by asking six key questions:

  • Why am I writing?
  • Who will read what I write?
  • What are the readers’ key issues?
  • How many different readers are there, and are their needs the same?
  • What do the readers already know, and what do they need to know?
  • How will what I'm writing help my readers?

She then gave us tips for writing more concisely, such as using an active voice and strong verbs, and eliminating fluff and redundancies. For instance, she encouraged us to replace nouns formed from verbs with strong action verbs and to consider replacing "to be" verb forms with more specific ones.

For example:

Keys to Conciseness - No Fluff

 Use an Active Voice

Put the actor first. Actor > Action > Object

Instead of saying “The discussion will be led by Pat Leyden” use “Pat Leyden will lead the discussion.”

Use Strong Verbs

Replace nouns formed from verbs that often end in -tion, -sion, -son, -ment, -ance or -ence with strong action verbs. For example, instead of saying “Make a recommendation,” use “recommend.” Instead of “Make a comparison to,” use “compare.”

Consider replacing “to be” verb forms: am, is, are, was, were, be, being and been. Rather than write “Charles Schultz was the creator of the Peanuts comic strip,” write “Charles Schultz created the Peanuts comic strip.”

Conserve Words

Pull the weeds! Substance goes up front. Get rid of empty openings that use expletives such as “There is,” “It is,” and “It is ... that.” Instead of “There is ink in the printer,” use “Ink is in the printer.” Not “It is necessary that we begin to” but “We must begin to...”

Prepositional idioms are clumps of prepositional phrases that can be replaced with one word. Why use several words if one will do? Instead of “In order to” use “To.” Not “With the exception of” but “Except.”

Prune-ly verbs. Instead of “Nancy’s skillfully executed presentation completely convinced everyone that they absolutely should join SDA New York,” use “Nancy’s presentation convinced everyone to join SDA New York.”

Redundancies - Watch for repetition of words and ideas. For example, don’t use “past history,” use “history.” Instead of “free gift” use “gift.” (At this point, Peggy pointed out that not all gifts are free!) If you find yourself repeating the same words at the beginning each list item, move the repeated word into the introductory sentence.

For example:The requirements for tuition reimbursement are listed below:

  • a. Employee must enroll in an accredited institution
  • b. Employee much maintain at least a “C” average.

Write instead: Employee’s tuition reimbursement requires:

  • a. Enrolling in an accredited institution
  • b. Maintaining at least a “C” average.

Check for Clear Pronoun References

We often carelessly use “this” and “which” to refer to an entire idea rather than a particular noun. Use a noun! Instead of “This will decrease costs,” use “This program decreases cost.”

Take a Stand

Avoid weasel words - almost, as much as, can be, virtually and I think. Choose specific and concrete words. Rather than say “I think the chart shows...” use “The chart shows...”

Overall, Jennifer's workshop provided valuable insights into writing with power and grace. By focusing on the reader's needs and using clear and concise language, we can communicate more effectively and build stronger connections with our audience.

Tags:  Better Writer  Effective Communication 

PermalinkComments (0)
 

Effective Communication

Posted By Administration, Monday, September 17, 2018
Updated: Monday, September 17, 2018

We can smell Fall (and bacon) in the air on this crisp September morning as we enjoy a pancake breakfast at Grange Hall #15. A benefit for my sister’s volunteer fire department, and we are attending with our sons. After sitting for just so long, our 15-month-old kids want to squirm away from the confines of the table.  I glance at my son’s sticky face and use American Sign Language (ASL) to sign (as well as speak), “Are you finished …or do you want more?”  He shakes his head, “No”, like many typical toddlers and I laugh, “Ok!”  We are finished. 

I use a handful of baby wipes to chase drips of syrup down sticky baby arms and legs, when a fellow breakfast guest approaches our table. She politely inquires, “I’m sorry to eavesdrop, but I ‘read’ your conversation from across the room.  … Is your son hearing impaired?”  I kindly reply, “No, he is not, but we use ASL as a strategy to talk/communicate.”  At 8 months old, we began signing in addition to using spoken words.  Since children this age often struggle with verbal skills (think ‘Terrible Twos and tantrums’), ASL allows communication without spoken language.  Now we sign; ‘more, eat, no, yes, cat, dog, bird, book/read, sleep, bath and I love you’ regularly.

Our new friend finds this practice intriguing. She shares that she knows ASL because her sister is deaf, although she is not hearing impaired.  She learned ASL alongside her sister when they were very young. While we pack, we reflect on how a small interaction between a mother and child has sparked our thoughtful and pleasant conversation. The act of signing and communication, without barriers; in an open and boisterous gathering space, spurred the connection of two strangers.  

Why do communication failures occur in our workplaces?  Perhaps for a multitude of reasons. It’s not typically one strategy or means that fails.  Stephanie Watson shares a quick overview in her article ‘10 Tips for Effective Workplace Communication.’ However, at the end of the day, it may simply be patience and respect of others that supports and fosters effective communication. Both at work and at home.

So how do you connect and share information in an effective and agreeable manner?   Share your ideas in the comment box below.

 

 

Nikki Pierce, CDFA, LEED AP BD+C, currently serves as the SDA National Vice President. 

She is the Administrative Manager for Clark Nexsen in Charlotte, NC.

Tags:  Effective Communication  SDA  Society for Design Administration 

PermalinkComments (1)
 

Shop at Amazon and Help SDA

Just click the Amazon banner image or use this link: SDA on Amazon and you'll help SDA at no cost to you.

SDA is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com.

SDA
7014 Old US Highway 68
Georgetown, OH 45121

513.268.5302
(M-TH 9am -4pm Eastern)
admin@sdanational.org