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CDFA Spotlight - Justin Hoff, CDFA

Posted By SDA Headquarters, Wednesday, September 13, 2023
Updated: Monday, September 11, 2023

We've been busy interviewing some of our members who have recently accomplished their CDFA designation by passing the Certified Design Firm Administrator exam. This week we'll hear from Justin Hoff, CDFA, Office Manager with Martin Gardner Architecture in Marion, Iowa.

 

 

What motivated you to earn your CDFA certification?

 

From early on in my career in the architecture field I was looking for ways to increase my knowledge and exposure about how design firms operate and project management.

 

Did you have any concerns, or fears, about taking the exam?

 

I did not have any concerns about the exam. I think though that working in the industry for over 13 years definitely helped give me the confidence to succeed.

 

What study tools did you find most useful?

 

I found the CDFA-yoU materials to be most beneficial to me. Going through the weekly group discussions was helpful to see what other options and ideas existed was important for me to look at things in another light. It was also helpful to see the weekly sampled test questions.

 

Did you learn anything new, or surprising, while preparing for the exam?

 

I learned a lot of new things about travel. Being that I work in a smaller firm that mostly operates in one state most travel is by car with limited need for hotel accommodations.

 

What section of the exam was the most difficult for you?

 

Oddly enough I struggled the most with Office Administration I thought that this would have been my strongest area, but any more office administration is such a small part of my daily duties because we have automated so many of those processes.

 

What role if any, has your CDFA played in advancing your professional or personal development, growth, network or career?

 

CDFA plays a large roll in my professional and especially my personal growth. Obtaining my CDFA has been a goal I have had for over 10 years. So to finally complete that personally feels great, and has allowed me to ask myself the questions, What’s next? Professionally it gives credence to me what others have said for a long time. I’m a “Rock Star”.

 

Was your employer supportive of your CDFA goals and accomplishment?

 

My employer is very supportive of personal and professional growth. Everyone here sets goals each year, and our President and Principal Architect supports each individual differently on their needs.

 

How did you and your firm, celebrate your achievement?

 

My firm posted my achievement in our office “Bragging Rights” team chat. I celebrated by feeling relief that I passed and with family.

 

What has obtaining your CDFA meant to you?

 

Obtaining my CDFA means that I can accomplish goals that I set, no matter how long it takes, and how many distractions get in the way. To me it has given me the confidence to look at what’s next for my growth, knowing that I can succeed.

 

 

Are you inspired to accomplish your CDFA designation? Learn more about the process here: https://bit.ly/SDACDFALearnMore

Tags:  CDFA  Certified Design Firm Administrator  Get Certified  SDA 

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PPC Grant Recipient Kurt Wong - Take-Away Nuggets from Navigate Your Next - EDS23

Posted By SDA Headquarters, Thursday, August 3, 2023
Updated: Wednesday, July 19, 2023

 

This year’s EDSymposium in Tampa, Florida was the first for me post-pandemic and I was excited to be immersed in the activities, the learning, and being amongst the people that makes EDSymposium the highlight of the year for my annual professional development.  Every year at EDSymposium, there is always a plethora of information that is not only taught by the high-caliber speakers, but also shared amongst the attendees.  For all the sessions I attended this year, my goal was to have one take-away nugget from each speaker that I could apply to my own daily responsibilities at my office or to my larger career path.


Tuesday, June 13


The pre-conference workshop focused on Project Management (PM) Administration (aka “Getting The Job Done”).  There were four industry leaders who tag teamed bringing the attendees on the journey a project takes starting with winning the proposal all the way through wrapping up the construction.  Each speaker emphasized how administrators can bring their skills and talents to the various aspects that make up PM Administration.


Deborah Gill, FSDA of Profit By Design LLC tackled the daunting tasks of presenting the numbers of a project in her talk of how PM Administrators Improve the Bottom Line.  Deborah gave many examples throughout a project timeline, from proposals to project execution, where administrators can be a benefit to a firm.  This benefit will result in better job retention which can lead to a longer career path that also further supports a higher salary.  NUGGET:  PM Administrators can make their position a career and not just a job because of the value that they add to a firm.  We are valuable!


Tony Casey of Intergroup Architects followed up covering Marketing and Contracts.  Before there is even a project to work on, he brought up points to consider about growth within a firm and the challenges that come from marketing and business development.  Because our product is a service, our best marketing depends on its people.  My own firm’s owner strongly believes this and always emphasizes that everyone, no matter what their role is in the firm, can and should network to promote the firm.  NUGGET:  Business development is everyone’s business.


Diane Mika of Berkley Design Professional covered Managing Risk through Effective Contracts in her sessions.  I had previously attended several Zoom webinars that Diane led, and it was exciting to see her in person speaking passionately about contracts.  She spoke of how risk management can be achieved through an effective contract management process.  It came down to the more firms stay within their contractual agreements, the more they can manage all of their risks.  NUGGET:  PM administrators can help to distill the details of contracts to help the design team to stay on budget and in scope


Val Higgins of Stambaugh Ness covered Project Execution.  I have also attended numerous Zoom webinars that Val led and again it was so much more dynamic to have the speaker in the same room leading the session.  Covering communication management, change management, and scope management, it was a great reminder that no matter what your role is on the team, it’s crucial for all to know the project’s scope, budget, and schedule.  NUGGET:  The PM Administrator can play the gatekeeper role to keep projects on track.


Wednesday, June 14


The Keynote Breakfast was led by Steve Gavatorta of Steve Gavatorta Group, Inc.  His topic of Emerging Leadership Principles for a Fast-Paced Ever-Evolving World tackled communication and how we can survive and thrive during these VUCA (volatility, uncertainty, complexity, ambiguity) times.  Steve described the difference in the DISC styles (dominance, influence, steadiness, compliance) and it was a great group exercise in seeing how the attendees self-identified within these categories.  NUGGET:  In adversity, we need to build our cortext thinking (rational) to respond in recognizing the DISC style of those involved, versus our limbic “lizard” brain (emotional) being reactionary.


Matthew Fultz of Matheson Financial Advisors followed up discussing Fine Tuning Financial Management in Uncertain Times.  He dived into the concepts of profit, revenue trends, valuation, and ownership transition, as well as touching on how the pandemic had an impact on each of those issues.  NUGGET:  It’s important to be aware of how the current economic market can affect the A/E/C markets to be able to respond accordingly.



Mike Rankin of Relational Advisors covered Maximizing Benefits: Balancing the Rising Cost of Benefits with Rising Wages.  Rather than simply looking and comparing salary dollars, Mike brought up the important topic of employee benefits and how that affects both current employees as well as recruiting new hires.  New benefits to consider include a lifestyle HRA, an unused PTO bank that can be cashed in, and various 401(k) enhancements.  NUGGET:  Explore expanding your benefits package to attract new hires and to retain existing employees.   


The Keynote Lunch was led by Michael Davis of WGI covering A/E Firm Strategic Planning – Because Hope and Luck Are Not Strategic.  Michael emphasized the importance of both a tactical plan (annual) as well as a strategic plan (3 to 5 years).  Along with a SWOT (strength, weaknesses, opportunities, threats) and PESTEL (political, economic, social, technological, legal, environmental) analysis, he emphasized that it was also crucial to remember the organization’s purpose.  NUGGET:  Firm culture and core values are crucial to an organization’s vision in guiding strategic planning.


Jennifer Stutts of RS&H kicked off the afternoon with Get Smart:  Marketing Edition – Maximize the Funnel.  She covered the marketing funnel (our superhero power!) and each of the various phases:  awareness, consideration, conversion, loyalty, and advocacy.  She also gave a takeaway recipe for creating a great presentation, that included identifying the audience’s problem, explaining your plan to help, describing a successful ending, and finally prompting the audience with an action.  NUGGET:  You are your company’s secret weapon – everyone is involved in marketing.


Jennifer Kawecki of NCARB and Tiffany Mayhew of NOMA shared the podium in covering the Baseline on Belonging.  They provided the results of the NCARB/NOMA study that had the goal of better understanding why people of color leave the path to licensure at higher rates.  With over 5,000 completed responses with 59% of respondents being people of color and 45% being women, the results were an eye opener that highlighted areas to offer additional support, conduct deeper research, and to implement measurable solutions.  NUGGET:  Administrators can have a direct impact by helping to fill the gap in advocacy at firms.


Our final session for the day brought back the energy level, being led by a fellow Seattle Chapter member Emily Moline Meyer, CDFA in discussing Leading from the Second Chair & Leveraging Your Influence.  She shared a list of books she highly recommended for a deeper reading and from a few of those, she shared descriptions of “visionaries” vs “integrators” as well as “multipliers” vs “diminishers”. The audience could all relate to where they identified, as well as co-workers that they needed to interact with on various levels.  NUGGET:  Vision without execution is just hallucination.  We need all types to get things done.


Thursday, June 15


The breakfast session was facilitated by the Fellows Panel in covering Putting It All Together – Where Do We Go From Here.  After sharing how varied a path could be to become a Fellow, the Fellows provided their insight and knowledge to general questions from the group.  The attendees also contributed their own personal experiences from their own firms and how it all has an impact on their positions, responsibilities, and influence at their firms.  NUGGET:  The administrator skill set is valuable – you may start off with a job, but you can end up with a career.


Along with the jam-packed educational sessions, there were also times for socializing, networking, and purely just hanging out and having fun.  The PPC Trivia night was a fun (yet VERY competitive!) time, with my team (The Space Noodles!) clawing our way to a second-place victory.  The closing banquet was a wonderful wrap-up, recognizing and celebrating the achievements of our members from the past year.  With the installation of the 2023-2024 National Officers, I am now looking forward to the upcoming year and next year’s EDSymposium, where the ”Sky is the Limit - What is on your horizon?”

 

 

Tags:  EDS23  PPC Grant  SDA 

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Project Management Administrators: The A/E/C Industry’s Hidden Missed Opportunity

Posted By SDA Headquarters, Thursday, July 27, 2023
Updated: Thursday, July 27, 2023

I have been a member of SDA since 2008.  While I was originally requested to join that first year, I renewed my membership because of the excellent education I continued to receive, still 15 years later.  I recently attended EDS23 in Tampa, FL and it still did not disappoint.  In my current position of CFO with Legacy Engineering, one of the aspects I try to work on with everyone on my staff is to ensure that everyone is working to their best potential, is working effectively, efficiently, and productively each day. 

I thoroughly enjoyed every session this past June but one or two generally stands out to me. 

In our early session, held on Tuesday morning, in the Project Administration Workshop presented by Deborah Gill, Tony Casey, Diane Mika, and Val Higgins, we learned all about PMAs, Marketing and Contracts, Business Development, Managing Risk, Direct and Indirect Expenses, reviewed a Project Study and so much more!  This session refreshed my attention on the role of a Project Management Administrator (PMA) in the A/E/C industry.

In my experience, many firms do not seem to take advantage of the role of the PMA.  While some firms do not even take advantage of a separate administrative staff, this is a very pivotal role within the A/E/C industry. 

PMAs can help to improve the bottom line in every firm.  This role can take on a lot of tasks such as creating and reviewing proposals.  Reviewing contracts and / or subcontracts for accuracy and those pesky Scope Creep items that come up often, well the PMA role can help with those too.  This position can also help with project setup and document control.  The PMA works seamlessly with accounting to ensure that project execution, communications, billings, and collections are set up correctly and run smoothly at all angles.

Project execution can entail a lot of reporting requirements, lots of communication between the staff, Project Manager (PM), clients and accounting and the PMA becomes the pivotal person in between it all.  They can also assist the PM with billing and collections because they are aware of what is going on with projects daily.  PMAs also assist with project closeout, ensuring that all documents are signed, all data has been entered and compiled and filed in the correct locations for future use for marketing and / or other purposes.

A PMA can benefit your firm by allowing your PMs to stay organized, focused and the ability to take on additional projects.  They can help control costs and preserve profits.  They increase the chance of project success.

A great PMA has skills with accounting / project management software, contract administration, scheduling, billing, and collections.  They are good at communication and influencing others.  They are also good at mentoring and training others.  A PMA’s skills allow them to be directly billable and they contribute to the bottom line.  In summary, a PMA is a well-rounded administrator that directly assists just about everyone in the company daily, but most importantly, the Project Manager, making the Project Manager more productive, efficient, organized and most importantly, profitable.

The benefit of this session, and all our amazing sessions like this one, is to use this refreshed and revved up mindset, and present to my fellow directors and make a difference that will continue to make improvements to our bottom line.

Tags:  EDS23  PPC Grant  Project Management Administration Workshop  SDA 

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Day #6 of EDConnect21 is Done - What Were Your Takeaways?

Posted By Administration, Friday, October 29, 2021
Updated: Friday, October 29, 2021

Day #6 of EDConnect21 is now complete and we got some great information to close out our conference. 

Chandra Storrusten talked about "Lessons from Outside the Industry: Utilizing Talent to be Disruption Proof.Chandra provided some statistics about how bringing in talent from outside the industry could open our eyes to new ideas and innovation, which could be especially helpful as finding talent continues to be a challenge in our industry.  

In the afternoon session, Attorney Michael Murtaugh closed out the conference with a great, practical conversation "Pontifications on Creating and Maintaining Protective Project Files." Mike gave us a peak behind the curtain on how attorneys work and think when a client comes in with a potential lawsuit. He shared practical tips about project documentation and the importance of promptly getting accurate information into the project history. 

What did you get from Day #6? Share in the comment box below what you found useful and/or what you plan to implement in your office.

 

Tags:  EDConnect21  Project Documentation  Recruitment  SDA  SDA National  Talent 

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EDConnect21 - Day #5 is Over--What Did You Learn?

Posted By Stephanie Kirschner, FSDA, Wednesday, October 27, 2021
Updated: Wednesday, October 27, 2021

Yesterday we completed Day #5 of EDConnect21 and there were plenty of nuggets of learning from our presenters!

Jack Smith  spent time talking about "Cybersecurity and the Role You Play.We learned some new terms including 'doomscrolling/doomsurfing' and 'Zoom laryngitis.' We could certainly all relate! He talked to us about how remote work is inherently more dangerous and provided some tips to consider when working outside the office.

In the afternoon session, Brad Wilson presented "Business Improvement Strategies for Success Transitions." Among his tips and insights were that we need to be future ready, that people/soft skills are critical for transition success and that we should understand that it takes about 10 years for transition, so we should be planning accordingly.

What did you get from Day #5? Share in the comment box below what you found useful and/or what you plan to implement in your office.

Tags:  Business Transition  Cybersecurity  EDConnect21  SDA  SDA National 

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