April 24 was National Administrative Professionals Day. And this year, we’re taking a different approach. At SDA, we’re celebrating how business professionals in the A|E industry with roles in marketing, finance, human resources, project management, and operations keep the firm in business. Instead of spotlighting individual achievements, we’re diving into the collective essence of our firms, celebrating the interconnectedness of diverse business functions that underpin design endeavors. Much like the celebrated Architecture and Engineering Weeks, let’s delve deeper all week into the intricate business ecosystem of our firms. Today's focus is Human Resources.

In the fiercely competitive landscape of the Architecture, Engineering, and Construction (A|E|C) industry, the battle for talent rages on. As firms strive to attract and retain top-tier professionals, the role of human resources (HR) professionals becomes increasingly pivotal in shaping organizational success.

At the heart of HR’s mission is creating a dynamic and engaging workplace culture that sets firms apart as desirable destinations for experienced and talented professionals seeking growth and fulfillment. From designing effective onboarding systems to implementing robust career development programs, HR professionals play a central role in nurturing employee engagement and professional advancement.

Crafting compelling job descriptions is just the tip of the iceberg. HR teams leverage their expertise to attract candidates with the right skills and cultural fit, ensuring that each hire contributes to the firm’s overall success. Through innovative recruitment strategies and competitive compensation packages, HR professionals create an enticing value proposition that resonates with top talent.

But HR’s impact extends far beyond the recruitment process. By understanding the latest HR benefits available to the firm to save money and retain talent, HR managers leverage the firms’ benefit dollars to their maximum effect. 

Case in Point:  Cutting-edge HR conference speakers bring our members the latest 401(k) plans, health plans, and compensation trends. Many A|E|C HR managers learned about HDHP health insurance programs and HSA spending accounts early, saving their firms considerable payroll taxes by structuring health insurance premiums as pre-FICA tax deductions.

At SDA, we understand the vital importance of HR in driving talent acquisition and professional growth. That’s why we’ve established initiatives within our SDA network, including our virtual First Friday Coffee Connections and many Focus Area Forums. These platforms are invaluable member resources for sharing knowledge, exchanging best practices, and fostering collaboration within the A|E|C community.

Case in Point: Spreading the word about pursuing the Paycheck Protection Program (PPP) and Employee Retention Credit (ERC) made a real monetary difference to the bottom line while weathering COVID for many firms.

HR professionals can be the unsung heroes of the A|E|C industry, establishing best practices to drive talent acquisition and retention while favoring the firm’s bottom line. Through their expertise, dedication, and innovative initiatives, they create the foundation for organizational success and foster a culture of excellence that propels firms to new heights of achievement.

SDA Webinars:

Super Staff: Finding & Retaining Best Talent – Lloyd Princeton – Design Management Company

How an EE Resource Group Helped Connect and Grow Our Culture - Rebecca Smith, P.E.

Join us at our next First Friday Coffee – Register Here

April 24 is National Administrative Professionals Day. And this year, we’re taking a different approach. At SDA, we’re celebrating how business professionals in the A|E industry with roles in marketing, finance, human resources, project management, and operations keep the firm in business. Instead of spotlighting individual achievements, we’re diving into the collective essence of our firms, celebrating the interconnectedness of diverse business functions that underpin design endeavors. Much like the celebrated Architecture and Engineering Weeks, let’s delve deeper all week into the intricate business ecosystem of our firms. Today's focus is Project Management.

Effective project management is the linchpin for success in the dynamic world of Architecture, Engineering, and Construction (A|E|C) projects. Three factors are pivotal in ensuring the firm completes projects on time, within budget, and to the highest quality standards.

• Schedules

• Resource allocation

• Documentation and Reporting

Even before starting the project, the project team needs to set the project up with the most favorable contract terms, including insurance terms, billing and progress payment schedules, change orders, contingencies, and the overall risk management structure. The Project Management Assistant’s knowledge of contract administration aids the team in starting off with the best possible terms.

Establishing schedules, allocating resources, and project budgeting lie at the core of project management. However, once accomplished, the day-to-day administration of those tasks is not the PM’s first choice in priorities. Here is where PMAs excel. Once the PM develops the detailed project timelines and milestones, PMAs manage the daily tasks, time-keeping, meeting management, and reporting, ensuring that every aspect of the project progresses smoothly and efficiently for the PM. And the PMA turns all of that information into billable dollars, preparing and sending client invoices.

Resource scheduling is another critical aspect of project management, ensuring that the right resources are allocated to the right tasks at the right time and billed to the correct project and phase. By optimizing resource utilization software and minimizing downtime, PMAs maximize efficiency and productivity, driving the project toward its ultimate goals with precision and effectiveness. Overseeing the team’s time and expense management through software, documentation, and organization, the PMA maximizes timely billing and profitability.

Comprehensive documentation is equally essential in project management. From meeting minutes to change orders, PMAs work with project managers to meticulously record every aspect of the project’s progression, providing a clear and transparent record of decisions, actions, and outcomes. This documentation is a valuable reference for the project team and provides a crucial line of defense for disputes or claims.

In our organization, we understand the importance of equipping PMAs with the tools and resources they need to excel in their roles. In 2023, SDA conducted an 8-hour project management workshop facilitated by project, financial, and risk management experts and provided a PM toolkit for future reference. Our SDA website offers a wealth of resources, with e-books, examples, and checklists, including the perfect liability clause and the use of Betterment as a defense in Errors and Omissions (E+O) negotiations to reduce pay-outs. These resources provide valuable insights and strategies to help PMAs administer daily tasks, permitting project managers to navigate complex challenges and mitigate risks effectively. Project Management is one of the six keystones of our Certificate in Design Firm Administration.

By embracing best practices in scheduling, resource allocation, and documentation, PMAs empower their teams to deliver exceptional results and achieve excellence in every endeavor.

For more information, check out these resources:

SDA Recorded Webinars

Pontifications on Creating & Maintaining Protective Project Files – Mike Murtaugh

Watch Out for that Project/Project Risk Analysis – Brian Baumgardner/Patty Huntley

SDA Innovation in Education Resources

Betterment Defense in Construction Law 

Contract Administration: The Perfect Indemnification Paragraph