EDConnect21 is off to a great start. We kicked off the conference with Ted Gerber as he presented "Developing a Mutual Gain Mindset to Effectively Manage Conflict in Organizations." We closed Day #1 out with Bill Truby's presentation "QUICKLY Eliminate People Problems in Your Design Firm/Team." Both sessions were packed with insights and tips that can be immediately put to use in the office. 

Here are two of our favorite quotes from Ted's session:  "Have some patience with the blah, blah, blah" and "To be effective in conflict management, you have to be a good observer." 

Bill's advice: "Don't improve your success by only focusing on eradicating the negativity. Rather, squeeze our negativity by implementing the positive!"

What were some of your some of your biggest takeaways, ah-ha's, quotes and other ideas that you are going to start using? Share in the comment box below.